How do I change or transfer my corporate secretary provider?

The outgoing secretary resigns, the board resolves to appoint the new secretary, and the change is filed with ACRA within 14 days. Switching corporate secretary usually takes four steps: the new provider completes KYC on the company and its directors/shareholders; the current secretary submits a resignation; the board passes a resolution appointing the new secretary; and the change is filed via ACRA BizFile within 14 days of taking effect. The process does not normally disrupt operations and does not require a shareholders' meeting. During the switch, obtain the full statutory registers, historical resolutions, the constitution and past Annual Returns from the outgoing provider so the compliance trail is unbroken. If you are also changing the registered address, file that at the same time. When selecting a new provider, confirm they can seamlessly take over historical records and provide a handover checklist.